Less churn, from the communication you already send.

Personalized video is video that adapts its content to each individual viewer. Instead of sending one fixed file to everyone, a personalized-video system assembles a unique version per person using data such as name, product, language and status. Lont does this for high-stakes enterprise communication — renewals, onboarding, claims — generating each video automatically from your systems.

Tools that generate video clips from a prompt or script create assets. Lont is operational infrastructure: it connects to your enterprise systems and business rules, generates a deterministic, governed, personalized video for every customer at runtime, and measures engagement at the segment level. It is built for compliant communication at scale, not one-off asset creation.

Earlier personalized-video tools tend to rely on slower, services-heavy projects and pre-rendered files. Lont is a structured, self-serve platform with an SDK and its own player: video is generated at runtime for each viewer, execution is deterministic and auditable, and governed GenAI can create the content.

Yes. Lont executes deterministically — the same inputs and rules always produce the same video — so approved flows stay reproducible and auditable. AI is applied selectively with optional human review, giving you its benefits without losing control where consistency matters most.

Usually yes — most projects need purpose-built, modular assets rather than repurposed footage. Lont increasingly generates these for you with governed GenAI, and our partner network can produce bespoke creative whenever you want it.

Lont reads from the systems you already run — CRM, billing, claims, onboarding and policy platforms. Rules you define decide which content each customer sees, and nothing leaves your governed flow without approval.

Yes. Lont personalizes across languages — for example customizing pharmacy explainer videos by gender, age and dosage in over 25 languages — with translation handled inside the governed framework.

Email, web and in-app. Lont renders each video through its own player and SDK, so the same governed, personalized cut can be embedded wherever the customer already is — and every view returns segment-level signals like watch-time, skips and replays.

Fast — Lont is built from reusable modules, not one-off files. Update a scene, rule or translation once and Lont re-renders every affected customer's video automatically. There's no re-editing thousands of variations by hand.

Marketing and growth, customer success, operations and product — and HR teams for internal communication — usually in insurance, financial services, healthcare, telecom and utilities. Anywhere high-stakes communication is currently sent as text, whether to customers, patients or employees, Lont gives those teams a governed, measurable video channel.

Because Lont owns playback, it captures segment-level telemetry — watched, skipped, revisited, clicked — and ties it back to outcomes like churn, completion and conversion. In a randomized trial at Allianz, Lont cut churn 10.9% and lifted NPS from 13 to 36.